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CARAS: A School-Based, Case Management System for At-Risk Students
The CMS also will generate various reports. These include
individual student reports (with family information), summary
reports of an entire caseload, and a menu item known as the
"C-STARS Report Pack" that contains specific reports the
University of Washington uses to evaluate the impact of
school-based case management on at-risk students and their
families. Additional menus let a user download all information to
a diskette, as well as identify agencies, case managers and
programs for at-risk students and their families. This is especially
helpful when developing a directory of service providers in a
given area.
Monitoring and Follow-up
Monitoring and follow-up is assisted by NAMS. This allows the
user to determine if students are still at risk, whether progress
has been made, or if any new cases have emerged. This is done
primarily through re-implementing the NAMS process as
described earlier for the intake process.
CARAS is designed so that school-based case managers (and
other school personnel) have a comprehensive, user-friendly
method of managing, as well as reporting on, their caseloads.
Initially developed using Microsoft's FoxBASE+/Mac database
program, efforts are underway to create a version that is
compatible with MS-DOS.
Current Method's Shortcomings
As it stands now, the typical procedure for school-based case
management is driven by a referral, followed by an assessment.
At that point, a determination is made as to whether the student
and family need a short-term, limited intervention to address an
immediate need, or whether they should become "fully-targeted"
for more complete service. The latter is usually provided over
the course of an academic year and a written service plan is
developed.
Next comes service implementation and coordination (including
monitoring and evaluation), eventually followed by closing the
case.