August 1995 — Features

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First-Hand Observations on Tele-Course Teaching

All locations had fax capabilities onsite. This is a great advantage; the best laid plans still sometimes require last-minute "handouts" for students. One communications link I would like to have had was the capability of data transfer; a PC at the host site would have allowed me to use an introductory, animated presentation and to generate text for display and discussion. The absence of a computer was not a critical loss for this class, but it would be essential for multimedia presentations. Also, an electronic whiteboard would have facilitated spontaneous presentation. Observations: On-camera Presentation Every aspect of a tele-class requires an acute consciousness of one's appearance, movement, voice, technique-indeed all of the basic visual components of public speaking. There is absolutely no escape when one is on camera. Every action is exaggerated, as if you are being looked at through binoculars. In a campus classroom the students' field of view is wide; they are aware of everything at the front of the room and around them. For the remote student, however, the focus is entirely upon you, the teacher. (Yet, so powerful is the TV medium that even onsite students often focus upon the monitor instead of the live teacher.) Unconscious characteristics of one's presentation, such as head scratching, are thrust upon the students' consciousness. Thoughtful reflection or pausing for emphasis is dead air-time. Looking at the ceiling and "thinking" aloud becomes the same as saying nothing at all. All of these activities are exacerbated by the limitations of non-studio lighting; facial dimensionality disappears in ordinary room lighting. A successful tele-class requires conscious coordination of all classroom activities, and makes one appreciate the director of a stage play, who makes everything appear natural, whereas in actuality nothing is left to chance. For the remote student, class is as much a visual as an aural experience.
The two-dimensionality of monitors, lighting limitations and modulation of reproduced sound creates an interesting difficulty: Because I could not see remote students' lips move or hear voice nuances, I had considerable trouble associating names with faces; this remained a difficulty throughout the course. (A 35" monitor should be the absolute minimum for a tele-class.) I had to keep a list in front of me of students' names and site location. All of this makes the spontaneous calling upon students for comments a bit more difficult. From the students' point of view, unless the teacher speaks and looks directly into the camera, what he says may not be heard; we hear with our eyes as well as our ears.